About this role Who we are: Do something that matters. I-MED is Australia's largest, privately owned radiology network. The work you do every day is at the core of providing prompt medical imaging services to patients across Australia and New Zealand. When you work for I-MED you form part of a critical supply chain that supports emergency departments, obstetrics, oncology clinics and more. About The End User Experience Team: Being part of a newly aligned cohesive EUX team, you would support I-MED's Virtual environment for all end points and related infrastructure. Work collaboratively with stakeholders to deliver an outstanding end user experience. Manage the Standard Operating Environment, Applications and Software Updates. You will be passionate about customer service and take ownership of tasks and drive outcomes whilst work alongside IT Teams, Vendors and I-MED staff on a day-to-day basis who have skin-in-the-game and will ultimately run the platform with you. What you'll do Support and manage I-MED's VMware VDI environment, covering Virtual machines and VDI end points. Experience in Dynamic Environment Manager and hands-on experience in packaging applications using VMware AppVolumes. Develop and maintain SOE images for deployment across I-MED's diverse hardware platforms. Drive outcomes for the Wyse Terminals in the VDI domain, collaborating with vendors, SMEs, and site contacts. Manage BAU and Project requests coordinating with Security, Network, IT Support Desk, vendors, and stakeholders. Troubleshoot and resolve escalated issues within SLAs and company standards for Service Requests and Major Incidents. What you've done Preferably hold some certifications or degree in computer science or IT. Demonstrate outstanding communication & cross-team collaboration skills. Have experience in a VMware Horizon suite and some experience in PowerShell scripting and Windows desktops. Experience in packaging applications using VMware AppVolumes. Group policy management experience through VMware DEM - mandatory. Living our values Working together. Innovation. Compassion. Connection. Quality. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis. So much so, that we are the provider of choice for more specialists, GPs, hospitals, and allied health professionals around the country. We know practitioners and patients depend on us, and by remaining true to our values, we strive to deliver the most exceptional service. Chat to us One thing about our team is we love to speak to our candidates so you can count on hearing and connecting with one of our friendly Talent Acquisition team members. Please feel free to reach out if you'd like to have confidential discussion or if you have any questions of queries about the opportunity via careersi-med.com.au Next Steps If you are interested in the opportunity, please click apply and submit your updated CV - Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team. Job details Job Reference: I-MED/1773742 Employing Entity: I-MED Radiology Network Limited Location: Australia - NSW - Sydney Job type: Fixed Term Contract FT Job Family: Information Technology Date posted: 30-Jan-2024 Attachments: No File Attached