Provide sales support to customers and internal stakeholders The role involves coordinating contract setup and termination, maintaining customer purchase orders, processing invoices and credits, and assisting customers with various inquiries. Location: Tighes Hill, Newcastle Key Responsibilities: Provide sales support to customers and internal stakeholders Set up and terminate contracts in monitoring, billing, and state fire brigade systems for ACT, NSW, and VIC Maintain customer purchase orders Process invoices and credits for false alarms in ACT and NSW Assist customers with successful waiver applications with Fire and Rescue NSW and ACT Fire and Rescue Handle general customer inquiries Long term contract - Monday-Friday | Flexible Hours Professional Experience: Experience in a small dynamic team environment Fire Alarm Monitoring industry experience highly desirable Customer relationship management experience highly desirable Experience with Pronto Xi and Microsoft Dynamics Fully proficient in the Office suite of products Advanced level of Microsoft Word and Excel highly desirable Our client is a leading provider of fire safety and security solutions. Join the team providing top-notch fire safety and security solutions. Apply now and be a key player in the dynamic Code Red team