We are looking for passionate, community focused people to join our ACT team today Expressions of Interest Based in Canberra, ACT Flexible locations and work options available Are you looking for an exciting opportunity to be a part of a leading financial services organisation that really cares about our community? Our ACT network is looking for expressions of interest to join their team and serve their local communities. We are looking for passionate, driven and experienced customer service people to join our ACT team. In this role you will have the opportunity to work with a broad variety of internal stakeholders and help our communities to make a difference and change lives. Why work for Beyond Bank? With branches across the nation and employing more than 700 staff, Beyond Bank Australia is one of Australia's largest customer-owned banks and the first BCorp accredited bank. Opportunities for professional growth A flexible, inclusive and diverse environment Benefits and discounts from our Employee Banking package on a range of Beyond Bank products and services 3 paid Work Life Balance days per annum 6 paid branch flexi days per annum 2 paid Community Volunteer days per annum Staff BeWell program which includes health initiatives, employee assistance (for immediate family also) and an employee care program. The chance to be part of an organisation that works for and with customers and their community. Job Description Key Responsibilities (but not limited to): Manage enquiries to provide caring and personalised solutions for our customers Complete Beyond Bank’s Lending Accreditation program Provide an exceptional experience for our customers Be part of a knowledgeable and high achieving team Manage all facets of our customer’s financial requirements Collaborate with specialists in the business to deliver the best outcomes for customers Possess a team player attitude and perform general branch duties as part of your role Engage and assist customers either face to face and/or via outbound calling to identify short, medium, long term needs and aspirations. Desired Skills and Experience We are interested in hearing from people who: Demonstrated experience in retail banking or customer service environment Commitment to success and a strong work ethic Excellent problem solving and analytical skills A passion for building lasting customer relationships and serving the local community We offer a comprehensive induction program and ongoing development opportunities. As a values-driven and preferred employer, we work for and with our people to grow your career. If you are passionate about people and want to make a difference, we want to hear from you Register your interest for upcoming roles now. Please note: This is an expressions of interest and immediate contact may not be made For more information, please visit beyondbank.com.au Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels. We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly. Please note that all applicants are required to complete a National Criminal History Check prior to commencing employment. Beyond Bank Australia Ltd ABN 15 087 651 143 AFSL/Australian Credit Licence 237 856.