Customer Service Coordinator Call Centre & Customer Service Call Centre - Inbound AU - Sydney Permanent / Full Time 24/1/2024 Up to 4 wellness days and 2 volunteer days each year Flexible work arrangement Great employee benefits on offer Who we are We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees. www.sgfleet.com Some of our perks include Recharge and relax with up to four extra days of leave each year. We call them Wellness days We offer industry leading 20 weeks paid parental leave Save plenty with vehicle salary packaging Monetary service milestone awards Recruitment referral bonus Discounted mobility products and services Flexible work arrangements Career progression opportunities Education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and more Two paid volunteer days each year to give back to causes that matter to you Health and wellbeing support including a subsidy and an innovative Employee Assistance Program About the role The Vehicle delivery co-ordinator is charged with ensuring a high level of customer satisfaction through the efficient, effective and timely co-ordination of the driver's new vehicle order, ensuring proactive communication with all stakeholders through to vehicle delivery and settlement of the new novated lease. Skills and experience Excellent phone manner and communication skills Good attention to detail Strong time management and organisational skills Excellent stakeholder management skills Ability to effectively manage conflict Ability to manage priorities Ability to work to deadlines in a fast-paced environment Ability to take responsibility for own work What's next? We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging while also offering work-life balance and career development. We are a proud equal opportunity employer, and welcome everyone to our team. Resumes may be sent and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.