UX/UI Designer IT & Telecomms IT - Other AU - Sydney Permanent / Full Time 25/1/2024 Ongoing training and development 2 "Wellness" days per annum in addition to your annual leave An impressive Employee Benefits Program with corporate discounts and goodie's WHO WE ARE We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. With 3 major brands, a total portfolio under management of $2.5 Billion and over 1100 employees, we work at the forefront of the fleet management and leasing industry. We believe that our people are the most important contributor to our continued success and are instrumental in making us a great place to work. OUR CULTURE When adding a new member to the SG Fleet Group family, we look for people who embody our values, allowing us to provide an unparalleled customer experience. You will have the opportunity to thrive in a positive and fun atmosphere where everyone is valued and recognised for their efforts, whilst being a part of an amazing team. SOME OF OUR PERKS INCLUDE We are a fun, friendly team where you're not just a number Hybrid work from home, work from office 2 "Wellness" days per annum (yes, in addition to your annual leave) We will give you ongoing training and development within your role We also offer wide range of benefits including gym and education subsidies And not to mention, a competitive remuneration package including a performance-based bonus plan AS A UX/UI DESINGNER… You will be responsible for creating digital experiences that delight our customers while meeting overall business goals. Following the principles of UX design to understand the needs and goals of the target audience to design and test solutions to help build our future digital customer journey. Working closely with department heads, solution delivery, marketing, the voice of the customer, and technical leads to help lead UX design best practices as we transform to a customer-centric organisation. YOUR DAYS WILL INVOLVE… Optimising the visual styling of websites, apps, portals, and digital products, focussing on the needs to engage customers and improve their experience Participate in workshops and thought leadership activities across the company to help define user experience strategies and solutions Create wireframes, storyboards, user flows, and site maps to effectively communicate design ideas and prototypes to developers Find creative ways to solve UX problems (e.g., useability, findability) and integrate design system elements to execute all visual design stages from concept to final hand-off to delivery teams Work closely with the VoC (voice of customer) team to perform user studies and conduct concept and useability testing to understand the impact of design as we test with users, and constantly innovate to improve the customer's experience Establish and promote design guidelines, best practices, and standards alongside the management of SG Fleet's digital design system Work with delivery teams to support the implementation of designs A LITTLE BIT ABOUT YOU Essential Proven experience as a UX Designer, UI Designer, or similar role Strong portfolio of design projects - Display in the interview Familiarity with interaction design and information architecture Proficient in design software (e.g., Balsamiq or Figma) Problem-solving aptitude Analytical mind with business acumen Excellent communication skills to drive customer-first design principles across the business. Ability to handle ambiguity and be flexible in their approach Effectively manage and engage key stakeholders at all levels including executive team level Desirable Knowledge of HTML/CSS; JavaScript is a plus WHAT'S NEXT We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging while also offering work-life balance and career development. We are a proud equal opportunity employer, and welcome everyone to our team. Resumes may be sent and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.