The Company A leading Australian manufacturer and distributor, committed to continued growth as a leader in quality products and solutions for a highly specialised industry. They are passionate about their products and work incredibly hard to uphold their superior brand in the market. The Role Reporting to the Customer Service Team Leader, your roles and responsibilities will include the following: Timely and accurate entry of orders Provide product and pricing information to customers Coordinate strategies to ensure customer issues are resolved quickly and efficiently Build strong relationships with regular customers Liaise with sales and internal teams Skills and Experience Administration experience with a customer service focus Excellent written and verbal communication skills Computer literate – Microsoft Outlook, Microsoft Office (Excel, Word) Excellent organisational and documentation skills High level of attention to detail Company Culture The company values excellence and commitment to their product and people. They embrace this practice every day, in everything they do, and their people take responsibility for their area of influence as if it was their own business. Benefits Enjoy working for an organisation with a collaborative and supportive work culture, with huge career growth and development opportunities, and a supportive and engaging management team. To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Nicole Juzefowicz on 03 9948 9499