Part time (0.8 FTE), ongoing position Salary based on experience, range: $55,640 - $75,668 (pro rata) plus super Up to $15,900 in salary packaging and hybrid WFH & office model About the role: We are searching for a dynamic Administration Officer who will provide administrative services to the Panels team and the Quality Assurance team, including handling emails and phone support, managing correspondence and records, organising meetings, and completing tasks in VLA's grants management system. You will prioritise customer experience and strengthen relationships with clients and practice partners through the implementation of new policies and processes. This role is based at our Melbourne CBD office on Wurundjeri Country. About you: As our ideal candidate, you will possess: Experience in general office administration, including strong file management skills. Sound organisational skills including the ability to prioritise workload, apply initiative and coordinate the competing demands of multiple tasks with a high level of attention to detail. Experience and/or interest in working in a role that handles a high volume of wide-ranging enquiries and an ability to think laterally and problem solve. Well-developed computer literacy skills and a proven ability to work in an online environment. Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities. About Victoria Legal Aid: We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve. Employee benefits: Focus on work-life balance including flexible working arrangements Hybrid work from home & office model Training and professional development opportunities Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing Opportunity to join Myki Commuter Club (and salary package the cost) Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office) How to apply: To be considered for this role, please submit a current resume and completed candidate application form (listed within the file attachments). If you require adjustment to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team. For further information review the attached position description or contact Tilini Wickramadara, Coordinator, Panels on (03) 9606 5266 No agency applications will be accepted. Applications close by 11.59pm on Monday 5 February 2024. Other relevant information: It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community. VLA is committed to putting the safety and wellbeing of children first.