Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow. Job Description About the Role Your role will be critical to providing our customers with the best possible experience throughout the complete end to end rental process. The core function of this role is to provide superior service to our customers What you'll be doing • Delivering an amazing customer experience throughout the hire process • Coordinate daily operations – equipment deliveries, pickups, repairs and breakdowns • Manage inbound and outbound phone calls Desired Skills and Experience What will make you successful in the role • Previous experience in a similar role • Exceptional customer service • A positive, energetic and sales driven attitude • Demonstrated ability to work well with others, building trusting relationships • Ability to multitask and manage the everyday tasks with the more urgent and immediate tasks Benefits and Perks • Competitive remuneration including generous allowances • Salary continuous insurance • Excellent rewards and recognition program • Opportunities for learning and career development opportunities • Strong and supportive leadership team