We are looking for a driven and results oriented individual to support the Landscaping & Erosion Category team by delivering WOW service excellence and increase sales. The successful candidate will have a can-do attitude, have a growth mindset and understanding attitude towards both customers and co-workers. You will be the first point of contact for customers and deliver WOW service via phone & email. Your determination and strong communication and organisational skills will ensure you build strong working relationships with customers to ensure return of business. Our dynamic, fast-paced and friendly environment will suit an energetic self-starter with a can-do attitude and who enjoys multi-tasking and is not afraid of change. This is a great opportunity to own the role and grow within the business You will be provided ongoing training, mentoring and work in a supportive team environment. Responsibilities Answering all landscaping & erosion incoming calls Outbound quote follow-up Quote creation & order entry Portal Management Extensive knowledge of key products preferable Generate quality leads for the category team Adhering to all Jaybro Group policies and code of conduct You are responsible for your own health and safety and for the health and safety of any other person around you as per legislation Requirements 1-2 years Customer Service/Sales experience – inbound & outbound calls Intermediate level Microsoft Office Suite High attention to detail and time management Previous experience in the civil construction industry supply industry is highly regarded Benefits Great company culture & high employee engagement Career advancement, personal training & development programs from the ground up Dynamic and supportive team If you'd like to join a winning team and a company with a fantastic culture and plenty of room for growth and development, please apply now. As part of Jaybro's recruitment process an Online assessment & criminal history check will be required. We've known it for years, but now it's official - Jaybro is proud to be certified as one of Australia's Great Places to Work Joining businesses such as BPay, Cisco, SAP and more, we've been recognised for our outstanding culture and brilliant team. Find out more: https://www.jaybro.com.au/blog/post/jaybro-group-certified-as-great-place-to-workr.html Only successful candidates will be contacted. Must have the right to work in Australia. No agencies please.