Administration Assistants & 2IC opportunity Multiple roles available, Full Time and Part Time The Roles on Offer: Business Office Clerk – Accounts The successful applicant will be part of a team that provides billing and initial collections support to our Hospital. Key accountabilities of the role include: Liaising with Health Funds and Customers Handling account queries Following up on unpaid accounts (debt collection) Maintaining the Aged Trial Balance to required KPIs Generation and submission of accounts to patients, health funds and third-party payers Interpreting health fund contracts Business Office Clerk – Reception This will involve, but is not limited to, providing support and assistance to the administrative and clinical teams, patients and relatives, by coordinating the clerical requirements for patients from admission to discharge along with directly manning the front reception of the hospital. Business Office 2IC In this role you will be an essential leader within the team ensuring departmental tasks are achieved in an effective and efficient manner. You will be responsible for maintaining relations with all internal and external customers and continually provide service enhancements to meet customer expectations. A particular position sticking out to you? Option to choose preferred role on the application form when you apply About You Successful candidates will be well-presented individuals who possesses highly developed communication skills, is flexible and excels in a multi-disciplined team environment. You will also demonstrate: Excellent communication and customer service skills High attention to detail and accuracy Proven organisational skills and ability to multi-task Demonstrated problem solving and conflict resolution skills Ability to work under pressure and maintain good working relations with others Previous experience in patient management systems desirable Previous experience in a hospital or medical practice desirable Proficient in the use of Microsoft Office suite of programs What’s in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. About Ramsay The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1972. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com Requirements Must provide a National Police check conducted within the previous 12 months According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. For any enquiries please contact: Betty Zougoulos-Didic via zougoulosdidicbramsayhealth.com.au Applications close: Thursday the 8th of February 2024