Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. About the Role (your why) This is a chance to make your mark in a business with strong people and customer focus. You'll combine all your talents, from leadership, relationship building and delivering technical solutions to our clients as part of our Microsoft 365 Centre of Excellence across Australia The Microsoft 365 Engineer plays a key role as a Level 3 Support team member of our Microsoft 365 Centre of Excellence. As a Microsoft 365 Engineer, you will be accountable for delivering a first-class experience for consumers of our Modern Workplace services. Focusing on Microsoft 365 enablement and productivity outcomes for our customers including workloads spanning data, files, communications and collaboration, security and identity and access management. Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best Please note that you must be an Australian Citizen to be successful in your application for this role due to customer requirements. What you'll do At the moment, as (role title) you will be focused on: Microsoft identity management (AzureAD, AD Connect, ADFS and Microsoft Identity Manager) Modern business collaboration tools in the Office 365 suite - Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer etc. Collaboration and video conferencing solutions like Teams, and ancillary systems like Poly, Cisco and Zoom Enterprise mobility and endpoint management solutions (SCCM, Intune, and other MDM solutions) Working knowledge of competitor solutions in the above IT platforms Email security and archive technologies (Office 365 ATP/EOP, Mimecast, Avepoint) We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs. What you'll bring You will have previous experience in an ICT Professional Services organisation and have extensive hands-on experience as a Microsoft 365 Engineer. You will be able to demonstrate; Extensive knowledge of core collaboration services in Office 365 including: Exchange Online Mailbox Management Exchange Online Protection Microsoft Teams SharePoint Online OneDrive for Business Extensive knowledge of core AzureAD identity management and related objects including: Users Traditional Groups (Security, Distribution) Office 365 Groups Devices Guest Users (External Users) Working knowledge of AzureAD identity and authentication technologies including: Azure AD Connect Password Hash Sync Pass-thru Authentication Seamless SSO ADFS Azure MFA SSPR If this sounds like your next career adventure, we would be delighted to receive your application. Apply now - we can't wait to meet you Why join us here at Datacom? Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.