Job Description Location: Melbourne | CBD Job type: Full time / Ongoing Organisation: Victoria Legal Aid Salary: $59,877 - $75,668 Occupation: Administration/Secretarial Reference: VG/1845 Seeking a motivated administrative legal assistant to assist the youth crime team to provide legal services to metro Melbourne area. Full time ongoing position Salary based on experience, range: $59,877 - $75,668 plus super Up to $15,900 in salary packaging and hybrid WFH & office model About the role: Based at our Melbourne office on Wurundjeri Country, you will play an important role in supporting the delivery of our client services. You will triage client queries via telephone, as well as provide information and referrals to the public, legal practitioners, and other community services. You will provide legal administrative support to our lawyers including client data entry, file management, and preparation of legal documents. About you: As our ideal candidate, you will possess: Experience in providing administrative support, ideally gained within a legal environment, and/or the ability to provide client focused services in a complex, confidential and sensitive environment. Strong organisational, problem solving and decision-making skills with the ability to prioritise workloads, meet timelines and work under pressure to ensure efficient and effective delivery of VLA services. Demonstrated communication and interpersonal skills, with the ability to effectively engage with a broad range of internal and external stakeholders. Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities. About Victoria Legal Aid: We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice, and education with a focus on the prevention and early resolution of legal problems. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve. Employee benefits: Focus on work-life balance including flexible working arrangements Hybrid work from home & office model Training and professional development opportunities Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing Opportunity to join Myki Commuter Club (and salary package the cost) Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office) How to apply: To be considered for this role, please submit a current resume and cover letter addressing the KSC1, KSC4 and KSC5 (listed in the Position Description within the file attachments). If you require adjustment to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team. For further information review the attached position description or contact Louise Castrignano, Adminsitrative Services Manager on (03) 9606 5282. No agency applications will be accepted. Applications close by 11.59pm on Monday 5 February 2024. Other relevant information: It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community. VLA is committed to putting the safety and wellbeing of children first.