At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together What We Do… We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we're the world's leading open hotel commerce platform, supporting 40,000 hotels in 150 countries - with over 100 million reservations processed by SiteMinder's technology every year. What you'll do… Possesses confidence, professionalism, motivation and eagerness to succeed.Driven and tenacious approach to hitting all sales activity goals.Have a basic understanding of how to achieve sales targets and manage business development activities.Strong verbal and written communication skills including professional telephone demeanor.Strong aptitude to learn the SiteMinder sales process and implement sales training.Uses time efficiently in order to meet personal and team goals and work collaboratively with other members of the team. What you have… Customer Acquisition: Learns SiteMInder's sales process and becomes knowledgeable of SiteMinder's products along with the target market in order to facilitate sales efforts.Client Contact: Establishing interest in SiteMInder's products through inbound or outbound phone activities in order to generate sales. Provides information to customers in order to educate and inform new potential opportunities about SiteMinder's products and services.Sales Target Attainment: Works to achieve monthly sales goals.CRM Maintenance: Learns how to manage Salesforce and keep all information up to date and track sales activities.Collaborating with: SiteMInder's Customers, Sales Team, Account Managers, Onboarding Teams, Product Teams, Marketing Teams, Support Teams. What you'll do… Possesses confidence, professionalism, motivation and eagerness to succeed.Driven and tenacious approach to hitting all sales activity goals.Have a basic understanding of how to achieve sales targets and manage business development activities.Strong verbal and written communication skills including professional telephone demeanor.Strong aptitude to learn the SiteMinder sales process and implement sales training.Uses time efficiently in order to meet personal and team goals and work collaboratively with other members of the team. What you have… Customer Acquisition: Learns SiteMInder's sales process and becomes knowledgeable of SiteMinder's products along with the target market in order to facilitate sales efforts.Client Contact: Establishing interest in SiteMInder's products through inbound or outbound phone activities in order to generate sales. Provides information to customers in order to educate and inform new potential opportunities about SiteMinder's products and services.Sales Target Attainment: Works to achieve monthly sales goals.CRM Maintenance: Learns how to manage Salesforce and keep all information up to date and track sales activities.Collaborating with: SiteMInder's Customers, Sales Team, Account Managers, Onboarding Teams, Product Teams, Marketing Teams, Support Teams. What you'll do Client Acquisition - Creating new opportunities and upselling current customers. Achieving sales KPIs and targets - finalizing all sales in a timely manner. Identify upgrade opportunities with existing client base and generate new sales from these organizations. Presentation and negotiation - Prepare accurate quotes and develop and present proposals to clients in a professional and confident manner. Negotiate contracts as required, maintaining a balance between optimal service and value for the client and SiteMinder's profit margins. CRM maintenance - Maintain accurate records of your business development activities on SiteMinder's CRM system. Ensure all documentation is complete post sales to set up trials and to move the client to a subscription. Account management - Manage the accounts of new clients to maintain satisfaction until they are passed on to a dedicated Onboarding Success Team or a dedicated Account Manager.Client feedback - Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback. Partner management - Work with local industry groups and travel associations to promote SiteMinder's products and brand. Attend key functions and events, requiring occasional travel to client locations to attend meetings with relevant managers. What you have Located in Mexico (preferably Mexico City, Cancun, Merida, Guadalajara, Monterrey)5 years work experience3 years sales/closing experienceSaaS experience a mustEnglish proficiency (C1/C2)Industry background is a huge plus (hotel tech, OTA, revenue management)Experience working with a global company preferredRemote work experience desirablePlease submit your CV in English What you'll do… Qualify customer requirements, identify the appropriate set up requirements and prepare the customers for core product implementationDeliver a high standard of customer training on the chosen SiteMinder product via telephone or SkypeClearly communicate SiteMinder's support procedures to the customer to ensure their ongoing satisfaction with our customer serviceTake ownership of customer's problems and seek to identify, respond and resolve any customer issues What you have… You will have sound written and verbal communication skills in English and Vietnamese with a positive and engaging phone mannerYou will have proven customer service experience with a passion for providing a premium customer experienceYou are tech savvy with a sound knowledge of all things technologyYou have worked towards targets and are goal oriented but always thinking about the customer experienceExperience in the hotel industry or in a SaaS company is a plus What you have 3 years of solid experience as a Data Engineer with Machine Learning exposure.Breadth of experience using different tools and techniques. Extensive experience in a data-related role, e.g. working with Databricks in data warehousing and analytics contexts and creating automated ETL processes. Streaming (Spark, Kafka or similar)Python and/or Scala, relevant Python ML, libraries and SQL proficiencyExperience building robust production data pipelines using the best industry practices with experience of data preparation and resolution of data quality challenges.Testing and validation of Data Models and Data Pipelines.AWS experience across one or more of the following EC2, Kinesis, SQS, ElastiCache, Lambda and S3Experience with infrastructure as code including Terraform or CloudFormationDeep knowledge on how to structure, develop and maintain relational databases such as MySQL and showcase your experience using data modeling techniques.Ability to work independently and also contribute to overall architecture and design."Data wrangler" mindset: embraces complexity and ambiguity, overcomes challenges and obstacles in order to deliver a working solution.Decision-making: able to view a problem from multiple perspectives, select the best approach, and provide a concise rationale for the choice.Outcome-focused: able to balance the need for a robust, elegant technical solution with the need for a market-ready solution.Desirable: Experience building, administering and scaling ML processing pipelines preferable in Databricks. What you'll do Refine, design, estimate and deliver product requirements particularly data based features.Work with a cross-functional team in an agile methodologyCollaborate with others to design, develop and maintain highly scalable data pipelines that power data driven products & customer facing insights.Working with cloud-based data storage and processing services to build scalable and cost-effective data solutions.Create and optimize ETL processes to move and transform data from various sources into our data systems, ensuring data consistency and integrity.Develop, construct, install, test and maintain data architectures (databases, large-scale processing systems, and data pipelines) that support data extraction, transformation, and loading (ETL) processes.Adhering to the standards and data governance practices of the organisation, e.g. ensuring data quality, privacy, security, auditability and control throughout the data lifecycle.Develop and maintain data models, schemas, and database designs to support business needs and reporting requirements. What you'll do: Rock a headset like it's going out of style - you're busy reaching out to customers and spending 80% of your time on outbound callsDuring these calls, you'll create sales opportunities, showcase our solutions to customers, and personalize our platform to their needs Hotel owner having a hard day? You'll find out why and show them how we can helpManage the full sales cycle - from the first contact to closing the dealYou'll be working independently but never alone - your manager and team will help you shineCelebrate the successes of the day, because, let's be honest, you earned itContinue learning about yourself and adding to your skill bank through ongoing coaching, training and career progression planning What you have Fluency in German (min. C2) and professional proficiency in EnglishInside sales experience - from a minimum of 6 months to several years, we are open to all profilesA confident phone presence, fearlessness in leading meetings with prospects, and great listening skills Strong verbal skills to communicate professionally with customers, in writing and over the phone A desire to succeed and grow in Software-as-a-Service sales Self-motivation and resilience to show up each day and give your best Growth mindset - openness to feedback and coachingPlease send us your CV in English What you'll do… Develop new features for mobile applicationsAddress issues with the mobile applicationsDeployment of changes to the mobile applicationsMonitor of the health of the mobile applications What you have… Experience in IOS development.Proficiency in Swift, SwiftUI, Combine, and multi module apps.Work with outside data sources, APIs, local data persistence, state management and security best practices.Demonstrated experience in unit testing for iOS applications.Strong communication skills both written and verbal.Motivated, self-starter and demonstrated ability to work independently as well as part of a team.Ensure the performance, quality, and responsiveness of the application.Working knowledge of the general mobile landscape, architectures, trends, and emerging technologiesCollaborate with iOS, backend, and product teams to ensure requirement alignment.Monitoring, understanding, and debugging crashesDesirable:Working with GraphQLDocker, Buildkite, Fastlane, Firebase App Distribution for CI/CD pipeline managementUI TestingPrior experience in multi-module app architectureLeadership and mentoring junior engineers What you'll do: Inside Sales Management experience with strong leadership skills, with the ability to oversee and educate team members, while inspiring and motivating them.Ability to sell software-as-a-Service business applications to existing and new clients.Proven experience working with a CRM (preferably Salesforce) and the ability to run reports within it.Technical aptitude and passion for the technology space.Able to set targets and achieve or exceed them.Ideally experienced in the online reservations and rates industry.Excellent sales and negotiation skills with experience dealing with people from different backgrounds and cultures. What you have: Leading and motivating a team of sales executives, setting clear expectations of performance/ conduct and measuring against this in order to meet or exceed budget expectation.Assess the sales pipeline of each sales executive/ the team and prepare regular sales forecasts for Sales Managers.Review the Sales Activity & Performance Dashboard for each team member and interpret it, offering guidance on how to improve.Plan, develop and execute a range of events in support of SiteMinder's growth objectives and strategic initiatives in Thailand. Major regional and local trade shows, partner events and SiteMinder seminars.Build, report on and communicate key metrics to track success of campaigns, events, and marketing activities in the region. What you'll do… Possesses confidence, professionalism, motivation and eagerness to succeed.Driven and tenacious approach to hitting all sales activity goals.Have a basic understanding of how to achieve sales targets and manage business development activities.Strong verbal and written communication skills including professional telephone demeanor.Strong aptitude to learn the SiteMinder sales process and implement sales training.Uses time efficiently in order to meet personal and team goals and work collaboratively with other members of the team. What you have… Customer Acquisition: Learns SiteMInder's sales process and becomes knowledgeable of SiteMinder's products along with the target market in order to facilitate sales efforts.Client Contact: Establishing interest in SiteMInder's products through inbound or outbound phone activities in order to generate sales. Provides information to customers in order to educate and inform new potential opportunities about SiteMinder's products and services.Sales Target Attainment: Works to achieve monthly sales goals.CRM Maintenance: Learns how to manage Salesforce and keep all information up to date and track sales activities.Collaborating with: SiteMInder's Customers, Sales Team, Account Managers, Onboarding Teams, Product Teams, Marketing Teams, Support Teams. What you'll do… Rock a headset like it's going out of style - you're busy reaching out to customers and spending 80% of your time on outbound callsDuring these calls, you're finding and creating sales opportunities, showing off our solutions to customers, and personalising our platform to their needs Chatting with the people in charge of running things and bringing value to their dayHotel Owner having a hard day? You'll find out why and talk about what we can do to helpYou'll be working independently but never alone - our team managers are here to make you shineCelebrate the successes of the day, because, let's be honest, you earned itContinue learning about yourself and adding to your skill bank with our career growth, development and progression plans What you have… A commanding phone presence to call on customers in English 6-12 months of sales experience and thirst for much moreWriting skills to knock out a thoughtful emailBe fearless in leading meetings with customersA strong desire to learn and succeed in tech sales Self motivation and drive to continually grow Our Perks & Benefits… Equity packages for you to be a part of the SiteMinder journey Hybrid working model (in-office & from home) Mental health and well-being initiatives Generous parental (including secondary) leave policy Paid birthday, study and volunteering leave every year Sponsored social clubs, team events, and celebrations Employee Resource Groups (ERG) to help you connect and get involved Investment in your personal growth offering training for your advancement Does this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply. LI-Hybrid