Be part of a team where everyone belongs, and individuality is celebrated Contribute to the financial wellbeing of our 2 million clients across Australia We support flexibility and hybrid working The Opportunity Reporting to the Engineer Manager, this role sits within a close-knit team who are passionate and focussed on delivering technical capabilities to our people and clients. Specialising in Cloud and Integration technology, you will be responsible for managing operations, analysing data to uncover trends, and utilizing insights to devise and implement solutions that enhance our engineering processes and systems. Your responsibilities encompass overseeing the operation cycle and tasks such as incident resolution, problem ticket identification and resolution, release support, and patching support. Additionally, you will actively engage in project assignments like test support and development. Identifying and addressing security and business risks within our integration layer is a crucial aspect of your role, requiring you to escalate issues and collaborate with senior engineers and stakeholders to gather requirements and develop optimized solutions for our ecosystem. You may be required to participate in the on-call after hours support rotation. What we look for in a successful candidate: First and foremost, you will have experience in a comparable role, particularly possessing expertise in AWS and hands-on experience with Cloud environments. Familiarity with DevOps tools and proficiency in CI/CD processes, including Jenkins, Splunk, ELK, Ansible, and GitHub, is highly desirable. A Bachelor's degree in Computer Science or a related field is preferred It would be great if you have proven ability to debug in a production environment for prompt service restoration, along with ITIL knowledge. Familiarity with BMC Control-M is advantageous, and proficiency in Unix shell scripting and SQL databases, preferably Oracle, is beneficial. Last but not least effective communication skills and the ability to engage with stakeholders, coupled with strong problem-solving abilities, are essential attributes for success in this role. Life at Insignia Financial We're one of Australia's leading financial wellbeing organisations and we're transforming the way every day Australians interact with financial advice and their super. We're available to all and we look after every client like they're our only client. This is clearly reflected in our Purpose: Understand me. Look after me. Secure my future. We know that people who get financial help live better lives, our ambition is to create financial wellbeing for every Australian. We've been helping Australian's since 1846 and we're currently contributing to the financial wellbeing of over 2 million clients. We have a Women in Technology community which exists to bring together female and non-binary people within the tech world at Insignia Financial. This supportive forum is eager to progress and make change in the technology space - does this sound like you? Join us and contribute to achieving our ambition of creating financial wellbeing for all Australians through living our Principles: be human, deliver what matters, stronger together, keep it simple and do what's right, not what's easy. Benefits Kudos - employee benefits and reward scheme Twelve week paid parental leave and childcare bonus Workplace giving - donate to charity using pre-tax dollars Salary packaging and novated leasing Access to discounted financial advice, mortgage brokers, will and estate planning and more Private health insurance providers Insignia Financial Day - an additional leave day To apply Please submit your resume/CV by clicking the "Apply Now" button. Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment. Please note that applications from agencies will not be considered at this time. At Insignia Financial, we have a culture of belonging. We are an 'every person' organisation that welcomes and appreciates everyone for who they are. If you need assistance or an adjustment during the application process because of your personal circumstances, please reach out and let us know. We recognise and celebrate the value of individual difference.