New, exciting opportunity to be part of a friendly and encouraging company who offers career progression. Your New Company SMS Professional has joined forces with an industry leader who have over 1100 employees and around 35 business locations in Australia with this one being in between Penrith and Blacktown. About Your New Role Located in the western suburbs, this role is perfect for you if you want a job thats close to home, pays well, is flexible and understanding of family's needs and has opportunities to grow within the business. The hours are quite flexible with options from 8-4 and 9-5. As a Call Centre Operator, your responsibilities include but are not limited to: Answering a high volume of inbound calls Providing excellent customer service Problem solving Organising pick ups Maintaining call records and databases to ensure information is up to date Communicating information clearly Why You Should Work For This Company: If you enjoy the thrill of a fast paced, high volume call centre and would like to be part of a cohesive and caring team who are friendly and positive, why wouldn't you apply?