australia sydney contract au$380 - au$420 per day Talent International is currently recruiting for an Authorisation and Levy Support Officer x 2 to work for an NSW Government client based in Mascot. The position is a 5-month contract role with the possibility of being extended and are paying $380 to $420 per day Super. 7 hours per day / 35 hours per week Primary purpose of the role Provide processing and technical support services for a range of activities to support the administration of levy assessments and the issue of taxi licences, authorisations, transfers and management of associated systems. Key accountabilities Assist with the issue of taxi licences, authorisations, transfers and maintenance of the register of taxi service and booking service providers’ details in line with relevant policies, procedures and protocols Assess and process documents and assessment notices to determine and confirm the amount payable under the Passenger Service Levy Provide phone, counter and correspondence services to support operational business requirements as required Negotiate with clients/representatives from a wide range of cultural and professional backgrounds and with varying levels of understanding on a range of levy and point to point the client’s issues Process documents relating to the issuance of assessment notices to support operational business requirements Maintain knowledge of the client’s legislation, policies, procedures and business rules to ensure consistency of advice to clients/customers Process multiple categories of work and prioritise tasks to meet the clients and business needs Undertake a range of operational and administrative tasks within established delegation levels Required Skills: Strong Admin & Customer Service Skills Call Centre exp is preferred Salesforce exp is preferred Good Phone etiquette If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / uvez.ahmedtalentinternational.com for a confidential discussion.