This fabulous opportunity will see you creating and delivering compelling content across various channels to our expansive retail network. As a vital member of our close-knit creative team, you'll collaborate with the business to instigate and implement transformative changes, fostering growth for the organisation. As the linchpin of our team, your responsibilities will encompass: Creating and delivering internal training programs to new and current employees Evaluating, enhancing, and modernising existing training programs Crafting and delivering precise, current learning materials and presentations. Building capability of retail leaders through coaching, training, and resources. Producing high-quality, interactive digital content About you To succeed in this role, you'll be a seasoned relationship builder with an innate ability to comprehend the distinctive needs of diverse audiences. Your adept listening skills enable you to draw out valuable insights, fostering open communication across various levels and functions. Thriving in dynamic, fast-paced environments, you bring to the table: Robust experience in the financial services or retail training landscape In-depth knowledge of retail processes Exceptional computer skills, with a troubleshooting mindset Proficiency in facilitating groups through various training methods to achieve competency outcomes. Competence in the use of LivePro and Articulate 360 suite. About us As one of the South Australia's largest and most iconic organisations, we're proud to deliver our trusted range of motor, home, and travel services to more than 805,000 members. In our vision to make life better for members and better for our community, we're also elevating our offering to include electric-vehicle charging, Solar and Battery and more. We've been innovating since 1903, and we're excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline. We're also one of the state's largest employers (and growing), with more than 1400 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too - but all still proudly SA-based. Benefits We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include: Free RAA premium road service Access to our Member Benefits program Generous discounts on all RAA products Flexible work arrangements 12 weeks paid parental leave Ongoing Training & Development opportunities and a Study Support Program Wellbeing facilities and Corporate Health Insurance Plan On-site Cafe with Barista To Make a Move That Matters and work for a passionate South Australian organisation with members at heart click 'Apply' to submit your application by 9am Tuesday 16th January. You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA. We are committed to building a workplace that's diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA community and people from culturally diverse backgrounds, including First Nations People. Required Experience