Private Practice Receptionist / Admin Assistant Permanent part time opportunity 2 days per week, Monday and Friday About the role: Join a fantastic team of professionals Greeting patients, answering patient calls, booking appointments, and answering patient queries Assisting patients with billing queries Providing professional and courteous communication to patients and medical professionals About You To succeed in this role, you will be an enthusiastic individual with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of incoming and outgoing patients is a key skill needed for this role. Must be patient, considerate and empathetic Ability to multitask as there is a high volume of patients and phone calls Excellent communication skills with great attention to detail Comfortable working in a great team of doctors, nurses, pathologists, administrators, and non-clinical staff Your Skills and Experience Computer literacy including Microsoft Office suite of programs Proven Experience in medical administration, ideally within a hospital. Proven ability to work in a customer service focused environment Experience with Patient Management Systems will be essential, ideally Bluechip, is highly desired, though not essential. Previous billing experience with Medicare, DVA and Private Eftpos preferred Flexibility and the ability to work under pressure Certificate in Medical Terminology (Desirable) Remuneration On offer is an hourly base rate of $33.92 superannuation based on qualifications and experience. Exclusive of penalties and allowances. What’s in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. About Ramsay Psychology At Ramsay Psychology, we’re committed to mental health. Our experienced psychologists are flexible, compassionate and personable, working with you to create plans that support long-term management for mental health issues. Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com Requirements Must provide a National Police check conducted within the previous 12 months According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. For any enquiries please contact: Sally Wells via WellsSramsayhealth.com.au Applications close: Monday the 22nd of January 2024