Cafe Assistant — Cairns, Cairns Region

About TAFE Queensland TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2023 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training. Your Opportunity As the Café Assistant you will contribute to the overall day to day running of the Café ensuring a high standard of customer service and smooth operations. This position reports to the Educational Team Leader – Business, Food and Salon Services This is a Temporary, Full-Time opportunity, to June 2024 unless otherwise determined. The position will be based primarily at Cairns however you may be required to perform work at other TAFE Queensland campuses. Key Responsibilities Provide support to educational staff within the Café environment. Supporting all aspects of food preparation, quality control and food display. Taking orders, operating cash register and POS Station Service of hot and cold beverages and food items. Ensuring adequate stock levels of supplies and consumables for Café area and stock rotation. Maintain cleanliness and hygiene within the Café and all areas pertaining to the Café ensuring food handling and health and safety guidelines are met. Remove food scraps, empty and clean Café bins, and wash, dry and store all crockery and utensils in order to provide a safe and hygienic work environment. Strip, clean, reassemble and maintain all food preparation and cooking appliances. Provide feedback to Café staff on Café matters. Ensure day to day activities align with business operation as directed by your supervisor. Contribute to improvement in business processes and practices. How you will be assessed The ideal applicant will be someone who has the following key capabilities: Demonstrated knowledge and understanding of working in a Café environment including till operation, POS and cash handling. Knowledge of Work, Health and Safety and hygiene regulations in a hospitality environment. Demonstrated ability to undertake kitchen preparation and related cleaning duties. Demonstrated ability to provide assistance and support to professional staff in a high quality, hospitality environment. Well-developed interpersonal and communication skills with the ability to work both independently and as a member of a multi-disciplinary team to meet deadlines and deliver effective and timely customer service. Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment. How to apply If you're interested in this role, click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following: A detailed resume; A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and The contact details for two referees (one of whom is your current supervisor) Closing date: 10 December 2023 Job Reference Number: TQ2023-1414 For further information, please contact: Gary Sansom, Educational Team Leader – Business, Food and Salon Services 0401 647 573 or email work is licensed under a Creative Commons Attribution 3.0 Australia License.

Applications close Sunday, 7 January 2024
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