About the role We are seeking a passionate Cafe Manager/Shift Leader to join our dynamic team at the Coffee Club in Karrinyup, WA. This is a Casual position with potential for Full Time if desired. This role is essential in ensuring the smooth running of our busy cafe and providing an exceptional dining experience for our customers. What you'll be doing Providing excellent customer service and managing customer inquiries and requests Preparing and serving high-quality coffee, tea, and other beverages Assisting with food preparation Ensuring the cafe is clean, well-stocked, and maintained to the highest standards Supervising and supporting the team during shifts, delegating tasks as needed Contributing to a positive and collaborative work environment Adhering to all health, safety, and hygiene regulations What we're looking for Previous experience in a customer-facing role, preferably in a cafe or restaurant environment Strong barista skills and knowledge of coffee preparation techniques Excellent communication and interpersonal skills, with the ability to work well in a team A passion for the hospitality industry and a commitment to delivering exceptional customer service Flexibility to work a range of shifts, including weekends and public holidays A positive and energetic attitude, with the ability to multitask and work under pressure What we offer Competitive hourly rates Flexible work arrangements to suit your lifestyle Ongoing training and development opportunities to enhance your skills A fun and inclusive work environment with a supportive team Staff discounts on food and beverages About us The Coffee Club, is a leading cafe and restaurant chain with over 400 locations across Australia and internationally. We pride ourselves on providing high-quality food and beverages, as well as exceptional customer service. Our mission is to create a warm and welcoming environment where our customers can relax, connect, and enjoy delicious coffee and meals. Apply now to join our team and be part of the Coffee Club success story